Sí. Con lo que me das y las tarifas de la captura, ya podemos construir una Shipping Policy bastante completa.

Para los tres puntos que me preguntas, establecería esto:

• Incorrect address: el cliente es responsable de revisar su dirección. Si nos avisa antes del envío, intentamos corregirla. Una vez enviado, no garantizamos cambios. Si el paquete vuelve a Homeify por una dirección incorrecta/incompleta, el cliente paga el nuevo envío, salvo que el error haya sido nuestro.
• Lost/damaged packages: si llega dañado, que nos contacten con fotos del producto y empaque. Si el carrier confirma pérdida o el caso es válido, Homeify trabaja con el cliente para replacement/refund según corresponda. No dejaría al cliente solo diciéndole “contact UPS yourself”.
• Delays: las fechas son estimadas. Una vez entregado al carrier puede haber retrasos por clima, alta demanda, festivos, problemas operativos, etc. Homeify ayuda a investigar retrasos anormales, pero no garantiza fechas controladas por el carrier.

Y hay un detalle que cambiaría: no pondría que Miami se entrega “immediately”, porque eso puede interpretarse como una garantía de entrega inmediata. Mejor ofrecer Local Delivery cuando la dirección sea elegible y mostrar el plazo disponible en checkout.

Con eso, esta sería la política en American English:

Shipping Policy

At Homeify Store, we work to make shipping simple, reliable, and transparent. Below you’ll find information about where we currently ship, processing times, delivery options, tracking, and what to do if there is an issue with your shipment.

Where We Ship

Homeify Store currently ships within the state of Florida only.

We currently do not offer standard shipping to addresses outside of Florida. As our store grows, we may expand our shipping coverage to additional states.

Orders may be shipped through carriers such as USPS, UPS, or FedEx, depending on the destination, package size, weight, and selected shipping service.

Miami Local Delivery

Customers in eligible areas of Miami and surrounding locations may have access to local delivery.

Availability will depend on the delivery address and our current delivery coverage. If your address qualifies, the available local delivery option and applicable delivery information will be shown during checkout.

Local delivery availability is not guaranteed for every Miami-area address.

Order Processing

Orders are normally processed within 1–2 business days after the order has been successfully placed and payment has been confirmed.

Processing time refers to the time needed to prepare, package, and hand your order over for delivery. It does not include the carrier's transit time.

Business days generally do not include weekends or federal holidays.

During periods of unusually high order volume, holidays, severe weather, or other exceptional circumstances, processing may take slightly longer.

Shipping Options

Homeify Store currently offers Standard and Priority shipping options.

Standard Shipping

Estimated transit time: 4–5 business days after processing.

Priority Shipping

Estimated transit time: 2–3 business days after processing.

Shipping rates and available options are calculated according to the package weight, order value, and selected shipping method.

The shipping options available for your specific order will be displayed at checkout.

Estimated Delivery Times

Your total estimated delivery time consists of:

Processing time (1–2 business days) + carrier transit time.

Standard orders generally require an additional 4–5 business days in transit, while Priority orders generally require approximately 2–3 business days in transit.

These timeframes are estimates and not guaranteed delivery dates.

Delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances outside of our direct control.

Order Tracking

When tracking information becomes available, customers may receive shipping updates by email.

Depending on the carrier used for your order, tracking may be provided through USPS, UPS, FedEx, or another delivery service used by Homeify Store.

Please allow some time after receiving your tracking information for the carrier's system to display the first update.

If your tracking information has not updated for an unusually long period of time, please contact us and we will help review the shipment.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, please contact Homeify Store as soon as possible.

If the order has not yet been shipped, we will make a reasonable effort to correct the address before shipment. However, we cannot guarantee that changes can be made once an order has entered the fulfillment process.

Once an order has been shipped, we may not be able to change or redirect the delivery address.

If a package is returned to Homeify Store because the customer provided an incorrect or incomplete address, the customer may be responsible for the cost of shipping the order again.

If the address error was caused by Homeify Store, we will take responsibility for correcting the issue at no additional shipping cost to the customer.

Lost Packages

If your tracking information indicates that your package may be lost or has stopped updating for an unusual amount of time, please contact us.

Homeify Store will review the available tracking information and, when appropriate, work with the shipping carrier to investigate the shipment.

If a package is confirmed as lost in transit, we will work with you to provide an appropriate solution, which may include a replacement or refund, depending on the circumstances and product availability.

Please note that carrier investigations may require additional processing time.

Damaged Packages

If your order arrives damaged, please contact Homeify Store as soon as possible.

We may ask you to provide:

• Your order number.
• Photos of the damaged product.
• Photos of the shipping box or packaging.
• Photos of the shipping label.
• A brief description of the damage.

Please keep the original packaging until your claim has been reviewed, as it may be needed to verify shipping damage.

Once we review and approve the claim, we will work with you to provide an appropriate replacement or refund in accordance with our Return & Refund Policy.

Customers will not be responsible for return shipping costs when an eligible return is required because the product arrived damaged or defective.

Shipping Delays

While we work hard to get every order delivered as quickly as possible, delays can occasionally happen after a package leaves our facility.

Carrier delays may occur because of severe weather, holidays, high shipping volumes, transportation disruptions, operational issues, or other circumstances outside of Homeify Store's reasonable control.

For this reason, estimated delivery dates are not guaranteed.

If your order experiences an unusual delay, please contact us. We will review the tracking information and assist you with determining the status of your shipment.

A carrier delay by itself does not necessarily mean that a package has been lost.

Delivered Packages

If tracking shows that your package was delivered but you cannot locate it, we recommend checking around the delivery location and with other members of your household or building first.

Please also contact us if you are unable to locate the package so we can help review the available delivery information and determine what options may be available.

A carrier's “delivered” status does not automatically prevent us from reviewing your case.

Changes to This Shipping Policy

Homeify Store may update this Shipping Policy as our shipping services, rates, delivery areas, or business operations change.

The most current version will always be available on our website.

Questions About Your Shipment?

If you have questions about shipping, tracking, delivery, or an issue with your package, please contact Homeify Store and include your order number whenever possible.

We’ll be happy to review your order and help you with the next steps.